BEND, Ore. (KTVZ) — ibex, a leading provider of contact center services and other business process outsourcing solutions, has announced the company is immediately hiring 300 customer service agents in Bend.
Starting pay is $18 per hour. The hiring is the result of a new line of business for a Fortune 10 client at the site.
“We are so pleased to be able to offer the community such a solid hourly rate,” David Redell, site director for ibex in Bend, said in a news release. “We are actively hiring now, and looking for people who know how to deliver exceptional customer service. The line of business is for our client’s best customers and provides a concierge level experience.”
Ibex provides full paid training and a clear path for advancement. Customer service experience is not required but is preferred. A high school diploma or equivalent is required, the company said.
“We encourage a fun inclusive environment and look for ways to engage and encourage our employees,” Redell said. “We are looking forward to hiring and training a new group of employees in the Bend area and ensuring they are with us long term.”
To learn more or to apply online, visit ibex.co/careers.
Ibex delivers onshore, near shore, and off-shore business process outsourcing solutions in seven countries across 28 sites, maintaining a network of over 19,000 employees. ibex focuses on improving the customer service experience on behalf of over 70 global clients through multi-channel inbound and outbound communications in over 20 languages. ibex delivers superior support for their clients’ customers– it is their mission possible. They focus on providing the environment, selection process, benefits, and training to ensure that they are operating with agents of the highest caliber. Ibex knows a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.