Apple Store Online has finally been launched in India. The store will allow customers to buy Apple products directly from the company and will also give them access to several services by the brand. These include direct customer support, trade-ins, student discounts, and financing options. As of now, Apple products were being sold through e-commerce platforms like Amazon and Flipkart and Apple authorised retailers in India. This led to unavailability at times.
With the Apple Store Online now live, the company says that all orders will ship within 24 to 72 hours. There are some benefits for students, financing options for interested shoppers, and more.
The online store also allows customers to get in touch with an Apple Specialist through call or chat for support on a particular product, advice or guidance, or if they need help in custom-configuring any Mac. The specialists can also help customers in setting up their new devices. Support is offered in both English and Hindi.
The store also lists Apples trade-in programme, using which the customers can exchange any eligible smartphone for credit towards a new iPhone. They will need to answer a few questions and the store will provide a trade-in value up to Rs.35,000 that can be used to lower the price of a new iPhone. Customers will then have to pay the remaining value to complete their purchase.
Apple Store Online also offers multiple modes of payment including credit and debit cards, credit card EMI, UPI, RuPay, net banking, and credit card on delivery option. The company is offering a cashback of 6 percent (up to Rs 10,000) of the cart value on purchases made using HDFC Bank credit cards. The cashback will only be offered on cart value of Rs 20,900 or more and this offer will continue through October 16, 2020.
Due to the current COVID-19 situation, Apple is offering contact-free delivery. The orders that require a signature will be handed over after a verbal confirmation from the customer from a safe distance. Those deliveries that do not require a signature will be left at the door.