SANTA BARBARA, Calif., Oct. 12, 2020 /PRNewswire/ — There’s no denying that the COVID-19 pandemic has impacted our lives: it is changing the way we work, how we interact with family and friends, and the way we shop. A new report from Invoca, “High-Stakes Purchases and Consumer Confidence in the […]
Customer Services
Southwest Airlines To Add Service At Chicago O’Hare International And Houston George Bush Intercontinental Airport
DALLAS, Oct. 12, 2020 /PRNewswire/ — Southwest Airlines Co. (NYSE: LUV) today announced plans to expand its footprint in Chicago and Houston to give more travelers access to Southwest’s iconic Hospitality, low fares, and Customer-friendly policies. Chicago O’Hare International Airport Work is underway to add new service from Chicago O’Hare […]
Adobe Adds AI Customer Experience Capabilities to Intelligent Services
Adobe today introduced Content and Commerce AI and Real-time CDP within Intelligent Services, a suite of artificial intelligence tools for marketers. Built on Adobe Experience Platform and powered by Adobe’s Sensei AI technology, Content and Commerce AI, when combined with Adobe Experience Manager, can tell marketers how colors, subjects, keywords, […]
Wayfair drops plan for customer service center in Meridian Township
CLOSE MERIDIAN TWP. – Online home good retailer Wayfair has backed out of plans to open a customer service center in Meridian Township this year. The center, first announced in November 2019, would have brought more than 500 full-time jobs to the region. Wayfair notified township officials on Friday that the […]
JD Sports, Finish Line Shoppers Are Complaining About Rampant Order Delays, Poor Customer Service
Click here to read the full article. Something could be amiss at JD Sports. That’s according to some social media users as well as a source who spoke to FN and described experiencing weeks of order delays and unreliable customer service from the Manchester, United Kingdom-based sportswear retailer since September. […]
Beyond Commerce’s Service 800 Awarded Contract from Vyaire Medical
LAS VEGAS, NV / ACCESSWIRE / October 12, 2020 / Beyond Commerce, Inc. (OTC PINK: BYOC ) (the “Company”), a provider of B2B internet marketing analytics, technologies and services, is pleased to announce and welcome Vyaire Medical in signing a new program with Service 800. Vyaire Medical is the world’s […]
EasyVista Positioned in Gartner Magic Quadrant for IT Service Management Tools for Ninth Consecutive Year
NEW YORK–(BUSINESS WIRE)–Oct 12, 2020– EasyVista Inc., a global software provider of intelligent service automation solutions for enterprise service management and self-help, announced today its inclusion in the 2020 Gartner Magic Quadrant for IT Service Management (ITSM) Tools. EasyVista was positioned as one of 11 companies to be included in […]
Twilio to Acquire Segment, the Market-leading Customer Data Platform
SAN FRANCISCO–(BUSINESS WIRE)–Twilio (NYSE: TWLO) today announced that it has entered into a definitive agreement to acquire Segment for approximately $3.2 billion in Twilio Class A common stock, on a fully diluted and cash free, debt free basis. The transaction is expected to close in the fourth quarter of 2020. […]
Interesting free software from MIT
For any karaoke freaks out there, There is an experimental package available for free from MIT called spleeter. This is a simple (in terms of use) AI which is quite remarkable in its ability to separate an audio file into component sounds. In its simplest form it can take a […]
How To Sustain (Or Sabotage) A Customer Service/Experience Initiative
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Congrats on getting your customer experience (CX) or customer service improvement initiative off the ground. Nothing could be more essential in today’s world, a world where customer experience is giving traditional marketing a run for the money as the most effective way to win and retain customers. But starting off […]
security – 4IR Data privacy
Hi DW. Well I’m very much interested in the data protection and also giving the best privacy to the public where we protect your passwords. I’ve seen something that Firefox had introduced to their browsers with also their Apps. This is called LockWise which is a tool to sync your […]
Colorado Springs heating contractor up for record sixth customer service award | Business
WireNut Home Services is hoping to become the first Colorado Springs business to win the Better Business Bureau of Southern Colorado‘s top customer service award six times. The Colorado Springs-based electrical, plumbing, heating and air conditioning contractor, which won the award for the past four consecutive years and in 2009, […]
Robinhood Accounts Looted and No Customer Service to Call
Accounts Looted, Customers Watched Helplessly Have a problem at Robinhood? Well, that’s too damn bad. Robinhood might take 3 weeks to get back to you, even in cases of fraud in progress. Please consider No One at Robinhood to Call It took Soraya Bagheri a day to learn that 450 […]
motherboards-cpu-ram – Testing RAM Sticks
HP 8200 Elite SSFWindows 10 pro 1909 I suddenly developed boot issues. The monitor stayed black but the power supply fan would run. After about a full minute, the fan would rev up to full speed and continue until I forced a shutdown. I may have solved this problem on […]
Connector in customer service crisis at critical time
At a critical juncture, the state vendor charged with handling annual health insurance enrollment inquiries is faltering, prompting the Massachusetts Health Connector to agree to spend millions of dollars more to try to salvage customer services operations this fall. Faneuil, the call center vendor, is experiencing “issues across the board,” […]
5 Experiences That Define Strong Customer Service
Customer expectations are actions and types of behavior that people anticipate when dealing with a business. What do customers want from customer service? Well, they’ve always expected fair prices and good quality of services and products. However, modern customers have much higher expectations because advanced technology enables businesses to personalize […]
SHV Energy deploys smart devices and IoT connectivity from Orange Business Services to boost customer satisfaction – Projects, SHV Energy, Orange Business Services, IoT, Connected Industries, Connectivity
Offgrid energy provider, SHV Energy, has chosen IoT connectivity from Orange Business Services to deploy smart telemetry and meters on its gas tanks across Europe and the US. With over 30 million in 25 customers, SHV Energy brings offgrid energy solutions to enterprises and consumers around the world and is […]
php – Input tag value being displayed but not … [SOLVED]
![php – Input tag value being displayed but not … [SOLVED]](https://static.daniweb.com/connect/images/anonymous.png)
Hi all I’m trying to put together a room hire site, to be used by the lettings clerks, for our local Quaker meeting house and I’ve hit a couple of problems. I have an HTML form that, using data from a MySQL database and some JSON and JavaScript, when a […]
visual – Text box to if-else in c++??
Need help in getting the value inputed in the text box to work for if-else.I also program that the textbox will only alow numeric characters. using System; using System.Collections.Generic; using System.ComponentModel; using System.Data; using System.Drawing; using System.Linq; using System.Text; using System.Threading.Tasks; using System.Windows.Forms; namespace OrderingSystem { public partial class Form1 […]
VB.net & Microsoft Access – Adding a record … [SOLVED]
9 Years Ago First create a “insert” command. Dim dbInsert As New OleDb.OleDbCommand dbInsert.CommandType = CommandType.Text dbInsert.Connection = con Then create the parameters for your insert function. dbInsert.Parameters.Add(dbInsert.CreateParameter).ParameterName = “JobId” dbInsert.Parameters.Add(dbInsert.CreateParameter).ParameterName = “ElecId” dbInsert.Parameters.Add(dbInsert.CreateParameter).ParameterName = “CustId” dbInsert.Parameters.Add(dbInsert.CreateParameter).ParameterName = “Price” dbInsert.Parameters.Add(dbInsert.CreateParameter).ParameterName = “Date” dbInsert.Parameters.Add(dbInsert.CreateParameter).ParameterName = “Time” dbInsert.Parameters.Add(dbInsert.CreateParameter).ParameterName = “Paid” dbInsert.CommandText = […]