Global Energy as a Service Market Latest Industry Trends, Size, Share, Statistics, Applications and Competition Strategies by 2026

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Sep 20, 2020 (The Expresswire) —
The global energy as a service market will derive growth from recent advancements in the methods to enable optimum use of renewable energy. According to a report by Fortune Business Insights, titled “Energy as A Service Market Size, Share and Global Trend by Service Type (Energy Supply, Operation and Maintenance, Optimization and Efficiency, Others), By End-User (Commercial, Industrial) and Geography Forecast till 2026,” the market will benefit from the increasing awareness regarding the use of renewable energy.

Research Methodology:

We follow a robust research methodology that involves data triangulation based on top-down, bottom-up approaches, and validation of the estimated market numbers through primary research. The information used to estimate the market size and forecast for various segments at the global, regional, and country level is derived from the most credible published

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ARBOR OUTLOOK:Customer Service, Road Trips and George Jones

By Margaret R. McDowell, ChFC, AIF
 |  The News Herald

— From “Don’t Rock the Jukebox” as performed by Alan Jackson

During a long auto sojourn some 40 years ago my husband and I first discussed our widely divergent musical tastes. I like show tunes, jazz and classical music; he favors country, blues and old Memphis soul. 

He looked at me in wonder from behind the wheel and said, “You really don’t like George Jones?” When I assured him that I had lived quite happily without benefit of George, Merle Haggard and Joe Simon, he said, “Well what did y’all listen to up there in Chicago while you were growing up?”

“On the northwest side? Polka music, mostly,” I said.

So we’ve learned to settle for podcasts and conversation on long car trips rather than assault each other’s ears with the radio. This humorous conversation came back to me recently

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Tucson Electric Power extends suspension of service disconnections, late fees | Business News



Tucson Electric Power has been providing payment extensions, enrollment in short-term assistance and bill discount programs for qualifying limited-income customers during the COVID-19 pandemic.




Tucson Electric Power will not be disconnecting service or charging late fees for nonpayment through the end of the year in an effort to assist customers facing financial hardship during the pandemic.

TEP began its voluntary suspension in March in response to the COVID-19 health crisis. Since then, the company has provided payment extensions, enrollment in short-term assistance and bill discount programs for qualifying limited-income customers, a news release said.

TEP will create payment plans for residential customers with overdue balances after Oct. 15 to provide additional time and a structured way to pay down balances, the news release said.

TEP and sister company UniSource Energy Services have also donated a combined $1 million to bill payment assistance and other

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Service Productization: Grow Profits and Rule Your Industry

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For professional services organizations, rising to the top of your industry is not merely about selling more services. 

It’s about efficiency—the efficiency of your delivery methods, your software and even your messaging. How do you convince prospects that your services are better matched to their needs than another agency’s without investing a ton of time? And then how do you deliver in the most cost-effective manner so that you can scale quickly?

The answer is productization.

Productization makes your services more attractive to prospects. It smooths the service journey from sales pitch to final delivery and makes your business more profitable. And it does so in a way that requires minimal effort.

In this article, we’re going to discuss the wide-ranging advantages of productizing your services, no matter who you are and what industry you’re in.

What is a productized service?

If you’ve turned your organization’s services into

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Social Media Guru Cody Cruz Has Created A Booming Social Media Marketing Service

Cody Cruz

Cody Cruz
Cody Cruz
Cody Cruz

California City, USA, Sept. 20, 2020 (GLOBE NEWSWIRE) — In a world where our culture idealizes impersonal interaction, one young entrepreneur is capitalizing on the opportunity to expand a new business. Cody Cruz grew up with a love for social media in an ever-growing, interconnected world. Being and staying connected in 2020 seems like a simple task; after all, we are surrounded by countless methods of creating and posting content. Cruz aims to aid his clients in controlling their social media content and distribution. His impressive list of work experience adds to his overall ambiance of a professional manager – whether that be with social media or personal connection.

Indulging in social media management was always easy for Cruz. Growing up along the shores of Newport Beach, California, the young entrepreneur noticed the popularity of uprising media platforms: Facebook, Instagram, Snapchat, and more were

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GPT-3 and the (unhyped) future of AI in Customer Service

The act of having a natural conversation with a machine was depicted in numerous science-fiction books and movies, but it wasn’t until three months ago that it became (close to) a reality. Back in June this year, OpenAI released beta access to its latest large-scale natural language model called GPT-3. The new model represents a major breakthrough in the way a machine can understand human language and it took most of the AI community by surprise.

Since then, there have been many experiments done and showcased online, some of them quite impressive. In this article I will describe what is GPT-3, how it has been used so far and talk about its future impact on customer experience and customer service teams.

Transfer learning and GPT-3

Just a few years back, it was extremely difficult to build a software app that could understand and “talk” a natural language like any other

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Context Drives Successful Customer Service

scuba diver breaking  the surface of the water


PHOTO:
Clint Bustrillos

Fighter pilots use situational awareness. Party planners rely on themes (like Under the Sea or the Wild Wild West). Educators use what they call instructional design scenarios. Why? To deliver top performance. When it comes to customer service, we call it context and nothing is more important to critical thinking.

Context creates a “big picture” that helps us interpret individual data points and take appropriate action in support of our customers. To do this well, context must be present in three areas, all working in concert:

  1. A 360-degree view of our customer data profile that informs the service agent.
  2. Customer-centric processes that support next best actions.
  3. Enabling technology, across self-service, direct support and AI-assisted modes.

Why Context Is Even More Important Today

You might have noticed we’ve been dealing with a pandemic lately. The related health, economic and social impacts are reshaping our expectations, behaviors and customer

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Why Higher Education Needs To Think Customer Service To Ensure Student Success

With some colleges opening their doors to students, others opting for virtual learning, and some embracing a hybrid model, students are left under a cloud of uncertainty about their college experience. Now more than ever, as guidelines and decisions continue to change, excellent communication from colleges is essential to ensuring student success. Professors are no longer the only ones communicating with students, and they need clear and timely communication on safety, new procedures, payments, course selection and more. That is why higher education institutions must rethink the way they communicate, and provide the same level of top-notch customer service that parents and students expect from a host of other industries.

Colleges and universities are taking definitive action to attract and retain students, but these efforts have been further complicated by the constraints of the pandemic. In addition, bureaucracy and long hold times have historically

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Abaka launches Chatbot as a Service solution for financial firms

  • baka debuted a conversational chatbot product for financial firms to integrate into their digital channels, complementing its existing AI applications.
  • The move will be especially useful for smaller players’ digital transformations.

The off-the-shelf offering enables financial advisors, wealth managers, retail banks, insurers, and retirement providers to integrate an AI chatbot, Finextra reports. Launched in 2015, Abaka is a technology platform that provides AI solutions to financial firms of all sizes, and it has offices in the UK, France, Singapore, and the US.

Reported benefits of using AI interactions for global banking and insurance customers

Abaka launches Chatbot as a Service solution for financial firms.

Business Insider Intelligence


Abaka’s chatbot promises to boost financial firms’ client engagement and satisfaction, and complements its existing products.

  • Financial firms are keen to use chatbots to improve customer interactions, but they face implementation challenges. Forty-nine percent of global consumers say that AI interactions in insurance and banking provide better security and privacy around personal data than humans
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Maskless California Karen jumps on top of KFC counter and threatens to stab staffer for refusing her service

FRESNO, CALIFORNIA: Karens continue to defy CDC mandated and recommended protocals to combat the pandemic. A KFC customer got so angry upon being refused service for not wearing a mask, that she got on the eatery’s countertop and threatened to stab a worker.

The wild video recorded in the restaurant sees the woman screaming from the countertop at the top of her lungs, threatening the workers trying to pacify her and verbally abusing them too. The woman can be seen in the clip, stomping around on top of the table and kicking menus and other items off as the workers stand in the kitchen area of the California KFC where the incident took place.

The irate customer was refused service for not wearing a face mask, as is clear from the video presumably recorded by another customer in the store. As onlookers watch the rampage, the worker being threatened by

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